Player Feedback & User Reviews of Foxy Games
While there are numerous Foxy Games online reviews, most of them are very positive and paint a picture of customers who are very satisfied enjoying the casino experience.
It is no secret that the first time my friend recommended me to Foxy Games, I was a bit sceptical about joining. However, I decided to just check it and I was especially hooked by their welcome bonus. In addition, I perused the internet to look for reviews from other customers. I was impressed by the numerous positive reviews that I saw, and therefore, I decided to register and I instantly earned my Foxy Games Deposit Bonus.
I was always a fan of the brick and mortar live casino experience. However, since I do not have enough time to visit a regular casino to enjoy the thrill, I was in constant search for an online casino that offers an experience that is close enough to the Vegas feeling. I can assure that from all the online casinos I registered with, it was only Foxy Games that gave me what I was yearning for. Foxy Games has some of the friendliest and most professional live dealers, and I am always looking forward to playing my favourite games of live blackjack and live roulette.
When I first started playing online casino games, I could not exactly know where to locate some features or how to play some games. However, this was not much of an issue for me as I could communicate very well and efficiently with the Foxy Games customer support. I am especially impressed with their Live Chat feature, which always allows me to quickly contact their support whenever I need any help.
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Strengths of Foxy Games
One of the main attractions of live casinos is the availability to choose from a wide selection of games. When it comes to this, Foxy Games does not disappoint. With a majority of its games coming from NetEnt Studios, players can expect a wide range of slot selections with games of the highest quality that promise an exciting gaming experience. Foxy Games also features games from Dragonfish, Barcrest, Wagerworks, Nextgen and Eyecon. This means you will always be spoilt for choice when choosing your next game to play at Foxy Games.
Technological advancements have now made it possible for players to enjoy their favourite games while on the go. While playing a game on PC provides a quality experience, many companies are now coming up with solutions to ensure players can get the same or even better experience when playing on their iPhones or Android phones. Foxy Games has not been left behind. Most of its games are mobile-friendly. Foxy Games is also compatible with most mobile devices which support popular browsers.
Every gamer is faced with the nightmare of having their information accessed by a third party. This can be catastrophic especially if such sensitive information falls into the wrong hands. However, with Foxy Games, security should not be an issue. Since Foxy Games is a licensed and regulated agency, you can always be sure your rights as a customer are protected. This not only ensures you enjoy fair play, but your information will also be protected. Foxy Games has encrypted their site with the latest software as per the standards set by UK and Gibraltar agencies to ensure your data is safe from prying eyes. In addition, Foxy Games has gone the extra mile and ensured that customer’s money is held in secure AAA banks to ensure it is safe.
Those who have played in a conventional brick and mortar casino will attest to the fact that the experience is second to none. This is why Foxy Games aims to bring this experience to their online live casino. Going by the number of positive customer reviews, it seems they have successfully nailed this requirement down. By having professional and friendly live dealers, customers can now experience the adrenaline rush and experience of a brick and mortar casino that seems to be lacking in most live casinos.
While a casino may be highly rated, customers are always enticed by casino bonuses and promotions. When it comes to enticing customers, Foxy Games seems to have found a way to do this that is irresistible. What is especially exciting about Foxy Games is that you do not need casino bonus codes. You just simply register and the free spins are automatically added to your account. For existing customers, Foxy Games runs numerous ongoing promotions, which can be viewed and accessed via their Promotions page.
Summary of Strengths
Numerous live games
Games available in the PC and Mobile
Enhanced security protection for customers
Availability of live dealers
Hard to resist casino bonus and promotions
Weaknesses of Foxy Games
Even with all its strengths, Foxy Games does have some weaknesses. One of its main weakness is that the various laws which govern it’s licensing and regulation locks out some countries such as France, Italy, Denmark, the United States and Belgium among others. This means that players from these countries may not have the opportunity to enjoy the gaming experience provided by Foxy Games.
Sports betting is also a big market for many gamers. Therefore, since Foxy Games online only offers casino games and no sports betting, most sports betting gamers feel locked out.
When compared to other casinos, Foxy Games does not have a wide range of table games. This also locks out many potential customers who want to enjoy their favourite table games.
Another disadvantage is that their customer support services are not available 24/7. Since their customer support is limited from 10 am to 11 pm Monday to Sunday, many customers may have to wait for help during these hours if they experience any problems. This can cause inconveniences especially for gamers who like to play at any time.
Summary of Weaknesses
Some countries are locked out
They do not offer sports betting
A limited range of table games
Customer support is not 24/7
Reputability of Foxy Games
The reputability of any online casino is of major importance for any player. No one wants to risk losing their money and having their information at risk. As one of the reputable casinos that encourages responsible gaming, Foxy Games is operated by Cassava Enterprises (Gibraltar) Limited. The company operates under Licence Number 022, which is offered by the Government of Gibraltar to allow Foxy Games to offer online gaming services. Foxy Games is also regulated by the Gibraltar Gambling Commissioner. The services Foxy Games offers in the UK are operated by 888 UK Limited, with the Great Britain Gambling Commission acting as the licensing and regulating body. With these licenses and regulations in place, Foxy Games operates under the law and thus, they have to abide by the regulations set up. This means customers can get to enjoy the services from a company that is reputable.
Problems With Withdrawals At Foxy Games – Possible Causes
With Foxy Games, customers have various options for depositing and withdrawing money. They may, however, ask their customers to provide additional details to verify the methods they use for transacting money. Players are restricted to only use 5 payment methods. When it comes to withdrawals, players have the option of cancelling the request within two business days by clicking the “Reverse Withdrawal” button. However, after this time elapses, the status will read as ‘completed’ and thus you cannot be able to cancel it.
Although there are not many problems you will likely encounter when making withdrawals, it is important to observe the processing time which is 2 days for all the withdrawal options (PayPal, Wire Transfer, MasterCard (the UK only), Debit Cards) and the time given for withdrawal. For Debit Cards, you can expect 5 business days to complete the withdrawals, Wire transfer takes 4-7 business days, while MasterCard and PayPal take 2-3 business days. If the withdrawal has not been completed within the stipulated time frame, then you are advised to contact them as soon as possible. It is also important to note that the business days run from Monday to Friday.
Some of the other problems that you may face with your withdrawal are when you have not provided verification details or some technical issues. If you suspect there is a problem, you can get in touch with customer support to iron out issues that may arise. Foxy Games will email you to notify you once your withdrawal requests have been completed and funds transferred to your account.
Withdrawal without problems
Debit card up to 72 hours
Evaluation of Foxy Games
If you are looking for a reputable casino company that promotes a responsible gaming environment, then Foxy Games should be your next stop. Its site is designed in an easy, fresh and elegant way to minimise clutter and enhance the gaming experience of the players. In addition, mobile casino players can also enjoy the simple and friendly site layout that is easy on the eyes. Finally, its numerous selection of slots, casino bonuses and promotions should be a welcome plus for slot lovers.
1st Deposit Bonus
No Code Needed
18+. New players only. Min £10 deposit & wager. Expires in 14 days. 20x wagering requirements. 14 days to meet wagering. Bonus excludes jackpot slots & table games. T&Cs apply. Please play responsibly.
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