Player Feedback & User Reviews of Multilotto Casino
I loved the exclusive casino welcome offer of £200 and 200 free spins on the Book of Dead slot game. The bonus was to be distributed over two days, which means I got 100 free spins per day.
I continuously enjoy playing games on Multilotto casino using my mobile phone. It is very convenient especially when I want to lay on my couch on a lazy weekend afternoon and get entertained by the fantastic games. I can access the casino through my Smartphone’s browser, and I recently downloaded the Multilotto Casino App from, and I love it.
The quality of the games is the same as when accessing the casino using my PC and this clearly shows that the website is built on a mobile-ready platform. I recommend it to anyone.
I was disappointed to find out that Multilotto casino does not have a live chat platform. Almost all the casinos I have played on have a live chat option. Here, I had to keep on sending emails and chatting with the support through my email. It was quite tiring, and sometimes I did not get the response on time especially when my queries were about a game I was playing.
It was a big disappointment because I like exploring casino games as I engage support through the live chat. I hope that Multilotto casino will work on bringing on a live chat to avoid putting off potential players.
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Strengths of Multilotto Casino
Multilotto casino has continued to expand in the gaming industry because of its strengths that make it stand out. Multilotto Casino has impressive casino jackpots for its players. Different games have different jackpot limits. These jackpots can be entered by anyone, and they have huge rewards that go up to £12 527 361! Besides, players can play all Multilotto casino games on practice mode. There is a ‘play with real money’ icon that can be switched on or off as per the player’s preference. This feature is advantageous, especially for new players who want to perfect their skill before investing real money.
There is a fantastic Multilotto Casino welcome bonus that includes £200 casino bonus and 200 spins for free for the Book of Dead slot game. It is meant for new players, and it is such a boost and increases a player’s chance to place more bets and win handsomely. Moreover, Multilotto casino stands out because of its Multilotto casino school feature on its website. This is the first stop for new players who would like to understand how a casino works. It is a simple manual that elaborates how casino games work and how a player can change settings to their preference.
Lastly, there is a wide selection of exciting games. This casino has laid out very captivating slot games for players, and they keep launching new ones every now and then. Apart from slot games, there is a Blackjack, Roulette Baccarat, and Poker offering. As long as a player has activated the Adobe Flash Player they can enjoy every game of their choice.
Summary of the Strengths
Players can play casino games in practice mode
An exclusive Multilotto Casino Welcome Bonus
Free spins as part of the deposit bonus
Amazing Casino Jackpots
A wide selection of exciting games
The existence of a casino school for new players
Weaknesses of Multilotto Casino
These weaknesses are making this casino perform poorly compared to its competitors. They should strive to work on them to avoid losing potential players. One of the major flaws of Multilotto Casino is the lack of a live support platform. Players love playing in a casino where they can quickly contact support once they get stuck and Multilotto has made this impossible hence some players may lose interest.
The Live casino is not available for UK players. Multilotto Casino players in the UK are missing out on the thrilling and lively action the Live casino gaming brings. However, the live casino will be available for UK players as soon as possible. The customer support is available through email, and the speed of response varies depending on the person on the support desk. Some responses take long, and this is quite inconveniencing.
Summary of the Weaknesses
No live chat platform
Live casino is not available for UK players
Inefficient customer support
Reputability of Multilotto Casino
The Multilotto brand is well known in the UK, and the company has been in operation for several years. The company is well known for lotto betting with great jackpot offers, and the casino section has been in operation for a shorter time than the lotto betting option. This, however, should be an issue as Multilotto Casino is run by Multilotto UK Limited which has a valid license from the Gambling Commission in the UK under the Jurisdiction of Curacao. This is enough evidence that Multilotto is operating legally within the required gaming requirements and standards.
Also, the Multilotto website is very secure, and all the personal details you submit are free from unauthorised person’s interference. The website is safe because players can see a green padlock icon in their browser’s URL bar that is an indication of the website being secure. Apart from that, this casino has made use of the newest end to end 128-Bit SSL encryption feature to ensure a player’s information is safe from third parties who may lift it and use it for fraud purposes.
Multilotto Casino is reputable as its games are supported by several world-renowned software developers like NetENT, Novoatic, Microgaming, Betsoft, Booming Gaming and Play’n GO. These software developers are also reputable companies that are only associated with legitimate casinos like Multilotto. They even come up with quality games that ensure a player navigates smoothly and enjoys every bit of gaming. Every casino associated with these developers is in the list of the best casinos in the UK, and Multilotto Casino is not an exemption.
All services in the Casino are offered professionally and with adherence to gambling regulations. All players are encouraged to adopt safe gambling practices, and there are minimum and maximum deposit limits. Multilotto Casino is a reputable casino because it protects its player’s from carelessly splashing money on gambling. There are safe gambling requirements and players also get bonuses that boost their invested funds and enhance their gaming experience. Finally, Multilotto Casino offers several payments methods that are supported by well-known service providers who would not risk their reputation by engaging with a fraudulent casino.
Problems with Withdrawals at Multilotto Casino – Possible Causes
Multilotto Casino offers several reliable payment methods which are MasterCard, Discover, Bank Wire Transfer, Maestro, Neteller, Skrill, Diners Club International, Visa, PaysafeCard, Trustly, and WireCard. Withdrawal times differ depending on the method you choose. E-wallets are the fastest means of withdrawing money, and they take up to 24 hours while some methods like Bank transfers could go for as long as one week. This is not an issue as finally, the funds reflect in your account.
However, in some cases, there may be problems with Withdrawals at Multilotto Casino. Some issues may be within the casino’s ability to rectify while others are beyond them. Below are some of the possible causes of problems with withdrawals.
Processing a withdrawal using an unavailable payment method.
The Multilotto Casino website has given a list of all the payment methods that it accepts for withdrawal. A player should carefully go through that list and select the method that best suits them. Withdrawing using a method that is not available at Multilotto Casino will result in issues with withdrawal.
Not meeting the minimum or maximum withdrawal amount.
In Multilotto Casino, Bank transfers require a minimum withdrawal amount of £20 while the other available payment methods require a minimum withdrawal amount per transaction is £8. The maximum withdrawal amount differs depending on the method of withdrawal. However, in all withdrawal methods for winnings up to £84,000, the maximum amount a player can withdraw in a day is £12,000. When a player fails to adhere to the minimum and maximum withdrawal amounts, there is bound to be a problem with withdrawals.
A player’s failure to pay the required withdrawal fee.
At Multilotto Casino, the first withdrawal per week is not charged. However, subsequent withdrawals within the same week are charged at a fixed fee of £4. If a player withdraws more than one in a week and does not pay the fixed withdrawal fee of £4, the withdrawal will not go through.
Mismatch in the details of the personal Multilotto Casino account holder and the withdrawal method details.
Multilotto Casino insists that the personal data of a player must correspond with the data of the bank account holder or any other payment method. This helps to avoid instances of fraud. If this is not met during a withdrawal, there will be issues with the withdrawal. Multilotto Casino, in this case, asks for documents to prove the identity of the player and verification of the payment method before approving the withdrawal.
In case problems with withdrawals come up, players are free to get in touch with the Multilotto Casino support and request for solutions. The casino support is helpful and will guide a player on how to go about resolving the withdrawal issue.
Withdrawal without problems
Debit card up to 72 hours
Overview and Overall Evaluation of Multilotto Casino
In an overall view, Multilotto Casino is a fast-growing gaming provider that knows how to precisely tailor its products to suit the preference of existing and potential players. Through offering a wide range of high-class games across all platforms and exclusive bonuses, promotions and jackpots, Multilotto Casino is slowly but surely climbing the gaming ladder every single day. The website is easily accessible and is built on a mobile-enabled platform to cater to all players.
The gaming providers are on top of their game ensuring that the players get access to games with high-quality features and that they run smoothly. All systems at Multilotto Casino run as per the gaming industry requirements hence the reputation of the Casino is excellent.
The only serious shortcomings that this casino has are the lack of a live chat platform and a live casino for players in the UK. In the modern Casino world, these two platforms are incredibly crucial for a casino to stand a chance in the highly competitive gambling market. Most potential players are always on the lookout for the thrilling live casino gaming experience with the help of live dealers. In case of issues, the Live Chat platform is the quickest and most effective method to get in touch with the casino support. Apart from these few shortcomings, Multilotto Casino is worth trying especially because of the enticing casino jackpots!
+ 50 Free Spins
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Welcome Package €450 + 50 Free spins
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