Player Feedback & User Reviews of Spinzilla
There seem to be quite mixed feelings insofar as Spinzilla is concerned. Some people have found in the site the online casino that they have been looking for. On the other side, however, some users have encountered several issues with the platform and seem to have had a really bad overall experience on the platform. Below, are comments from some Spinzilla members regarding some aspects of Spinzilla.
I was a bit dubious about the games when I first saw the site. The graphics and theme appeared a bit childish to me but I was really surprised when I tried the games. The platform contains very high-quality games, which are reminiscent of the most reputable online casinos available out there. Kudos to Spinzilla for that!
At first sight, I have to admit that I was quite impressed with some of the bonuses. They offer 25 free spins to new members, which is about 10 times the amount normally proposed on other sites. However, reality quickly struck back when I had a look at the terms and conditions. All the bonuses have ridiculously high wagering requirements.
I really like the way in which the site has been designed. I am not really what people would call tech-savvy, which is why I tend to immediately fall in love with minimalist sites. What I mean in Spinzilla’s case is that the site does not contain too many tabs or sections. In fact, they are few, but they are more than enough to get the job done. The games, for example, can all be found on one single page.
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Strengths of Spinzilla
Spinzilla belongs to one of the most well established online casino suppliers in the world and the group’s know-how can be felt in some of the site’s features. From the site’s usability to the well-crafted search bar as well as the Spinzilla Bonus section, the platform contains several elements which really set it apart. The next section lists some of the best aspects of the site.
Summary of Strengths
The site is very easy to use
A well-designed search bar
They offer many bonuses for registering on the site – no deposit free spins and more
The site accepts various payment methods, including Neteller and Paysafe
The terms and conditions are crystal-clear; no hidden catch
Weaknesses of Spinzilla
The site does display a few flaws although it belongs to one of the most experienced groups in the industry. They are not legion, indeed, but they are enough to make someone not want to come back. The following paragraph enumerates some of those.
Summary of Weaknesses
The customer support leaves a lot to be desired
The site does not have any live casino games
The wagering requirements are one of the highest for an online casino
Long payout time – a person may have to wait for 21 days before actually getting the money
Reputability of Spinzilla
Spinzilla belongs to none other than the 888 Group. The latter is also known as Cassava Enterprises Limited, which is one of the most important casino distributors on the Web. Furthermore, as its name suggests, it is the parent company of 888poker as well as 888casino. The latter is one of the oldest online casinos available on the market. As a matter of fact, it has been operating since 1997. The group’s headquarters are located in Gibraltar and the casino has received its license from the Government of its home country. However, it is regulated by the Great Britain Gambling Commission.
888.com has established itself as one of the most reputable online casinos over the years. 2007, in particular, was a year in which all of the group’s efforts have been rewarded. In fact, it received the Gold Readers’ Choice Awards in the Top Casino category from the Gambling Online Magazine. It was also voted ‘Best Betting and Gaming Company’ during that year. On top of that, The casino was also rewarded during the eGaming awards as it was named ‘Casino of the Year’.
The site also fared well in 2008, as it was voted Best Betting and Gaming Company by Leisure Report for the second consecutive year. This is the same year the site received the ‘Operator of the Year’ award from Leisure Report.
Problems With Withdrawals At Spinzilla – Possible Causes
The most significant issue at Spinzilla is arguably the withdrawal process, as most users complain about the time it takes to withdraw money from the site. In fact, the shortest waiting time between the moment a person submits the request and the moment he receives the cash currently stands at 3 days. This is reasonable, it is worth noting that it can also go up to a mind-boggling 21 days. So, why is there so much delay and variation insofar as the payout period is concerned?
First of all, the waiting time mainly depends on the payment method a member uses. The fastest way to get the money at the moment is by using a MasterCard. The process usually takes 3 to 5 days via this method. On the other side, the transfer by cheque is the most time-consuming procedure. The latter can take up to 21 days to be completed.
The next factor affecting the payout time is the fact that the process is actually divided into 2 phases. This first one is the withdrawal process, which is the act of taking care of all the withdrawal requests that have been handled. The time taken to complete this step is more or less standard, as it normally takes 2 days, or 48 hours to be exact, regardless of the payment method. The only exception is when the payment is requested via cheque, in which case it can take up to 3 days (72 hours).
It is the second phase that really determines the payout time, though, as this is where the delay varies from one method to the other. If a person has chosen to receive his money by cheque, this step only can take 15 days. However, it only takes 2 to 3 days on PayPal.
The last factor which directly impacts the payout time is the company from which the payment is posted. There are a few possibilities, with Cassava Ltd itself being one of them, and they seem to affect the second aforementioned phase. When money is posted from that establishment, the procedure is rather quick as it normally takes 2 to 3 days only. Wire transfers are the exception and can take anywhere between 7 and 10 days. Another company from which the money can be sent is Chexx Inc. The procedure can take quite some time in this case as the second phase can take up to 15 days with them.
Withdrawal without problems
Debit card up to 72 hours
Evaluation of Spinzilla
Spinzilla is a decent platform. It has some high-quality graphics, but the layout does not seem to belong in an online casino. With its colourful menus and its cartoonish characters, it looks like the site is using a theme one would normally expect to find on a children’s site. However, what the platform delivers is by no means childish. Firstly, it contains almost 300 games of different types to make sure it pleases everyone. Despite the number of games, it is easy, even for the newbies, to find a title. As a further matter, Spinzilla’s search bar is one of the best that can possibly be found in an online casino. It allows members to search for games by entering their name or by filtering them according to their category or theme. One of the most regrettable aspects of the site, though, is the absence of live casino games. These are usually the essence of every online platform as they provide the thrill people usually get in real casinos. Moreover, even though the site offers some very good bonuses, there are not enough incentives to keep customers committed in the long run. There is no denying the fact that Spinzilla is a fun platform, but there are other better alternatives in the market.
+ 75 Free Spins
1st Deposit Bonus
No Code Needed
New players only with a valid credit/debit card. Once per household. Offer is available until further notice. Max 10 Free Spins. Free spins are valid for 7 days. Free spins wins capped at £1 & paid out in bonus. Free spins voucher expires after 7 days. Wager games bonus 50x to convert to real cash up to £400. Withdrawal restrictions apply. UK players can withdraw their deposit balance at any time. Full T&Cs apply. General T&Cs apply.
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